Dean's Diagnosis: The Secret Weapon for Enhancing Financial Management Efficiency Lies in a Single DingTalk Multi-dimensional Table.

As a leading medical diagnostics service provider, Dean operates more than 40 chain laboratories nationwide, serving healthcare needs across various regions. To manage complex financial processes and improve collaboration efficiency among its provincial subsidiaries, Dean established a Financial Shared Service Center (FSSC) department, dedicated to optimizing financial consolidation work and ensuring the precise operation of medical laboratories.

Dean, as a leading medical diagnostics service provider, operates more than 40 chain laboratories nationwide, serving healthcare needs across various regions.

To manage complex financial processes and improve collaboration efficiency among its provincial subsidiaries, Dean established a Financial Shared Service Center (FSSC) department, dedicated to optimizing financial consolidation work and ensuring the precise operation of medical laboratories.

Online Collaboration Enhances Operational Efficiency

The FSSC's work mainly relies on online communication and collaboration; therefore, the department places a high emphasis on the use of online tools, especially the various functions available on DingTalk platform.

By deeply exploring the features of DingTalk's Multidimensional Tables, the FSSC has made breakthroughs in three key scenarios—staff management, data management, and goal management—considerably enhancing efficiency in financial operations.

01 Staff Management: Real-Time Roster Updates Simplify Information Tracking

To address complex management needs for its FSSC team of about 50 members, Manager Han used DingTalk's Multidimensional Tables to create a dynamically updating employee roster. This roster not only encompasses all essential personal information, but also integrates fields like ID numbers and phone contacts to ensure data accuracy, and supports custom dashboard settings for intuitive and readable personnel information.

Besides, it supports tracking of job rotation situations, helping managers quickly filter and locate change information within specific time periods, offering convenience for new members to integrate into the team.

02 Data Integration and Analysis: Focused Presentation Enhances Meeting Efficiency

Facing a large volume of internal data processing tasks, such as reimbursement records and query response data from other laboratories, Manager Han utilized multidimensional tables for effective data cleaning and clear presentation.

Employing the big screen mode of the multidimensional tables enables more efficient display of key indicators during cross-departmental meetings, thereby improving the speed and quality of decision-making.

03 Goal and Project Management: Emphasizing Transparency and Control

Member Teacher Hu applied DingTalk's Multidimensional Tables to project management, building a mini system similar to OKR for monitoring and advancing financial process optimization projects.

Through permission controls and automated reminder mechanisms, project members can focus on their respective tasks, while the management team can have an overall view of the latest project status. This has greatly simplified the preparation process for weekly meetings, making reports much more straightforward and efficient.

The application of DingTalk's Multidimensional Tables has not only resolved many management pain points within Dean's FSSC department but also promoted enhanced collaboration efficiency throughout the group, enabling a more agile response to market changes and maintaining competitive advantage.