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DingTalk CallKit is here, and you won't miss voice calls even when your phone is locked.

Category: Latest Activities
• What is CallKit? CallKit is a development framework first introduced by Apple's iOS system, allowing video/voice calls from third-party apps to use the iOS system's incoming call interface just like traditional phone calls, thereby enhancing call connection rates and user experience. • Without it, we may overlook the brief vibration when receiving an incoming call from an app, resulting in missed calls. • Without it, we would need to unlock the phone first, launch the app, wait for network connection, and then answer the call, making quick responses impossible.

DomTech is the official designated service provider for DingTalk in Hong Kong, dedicated to delivering DingTalk services to a wide range of clients. If you'd like to learn more about DingTalk platform applications, please feel free to consult our online customer service. We have excellent development and operations teams, along with extensive market service experience, capable of providing you with professional DingTalk solutions and services!

Using DingTalk: Before & After

Before

  • × Team Chaos: Team members are all busy with their own tasks, standards are inconsistent, and the more communication there is, the more chaotic things become, leading to decreased motivation.
  • × Info Silos: Important information is scattered across WhatsApp/group chats, emails, Excel spreadsheets, and numerous apps, often resulting in lost, missed, or misdirected messages.
  • × Manual Workflow: Tasks are still handled manually: approvals, scheduling, repair requests, store visits, and reports are all slow, hindering frontline responsiveness.
  • × Admin Burden: Clocking in, leave requests, overtime, and payroll are handled in different systems or calculated using spreadsheets, leading to time-consuming statistics and errors.

After

  • ✓ Unified Platform: By using a unified platform to bring people and tasks together, communication flows smoothly, collaboration improves, and turnover rates are more easily reduced.
  • ✓ Official Channel: Information has an "official channel": whoever is entitled to see it can see it, it can be tracked and reviewed, and there's no fear of messages being skipped.
  • ✓ Digital Agility: Processes run online: approvals are faster, tasks are clearer, and store/on-site feedback is more timely, directly improving overall efficiency.
  • ✓ Automated HR: Clocking in, leave requests, and overtime are automatically summarized, and attendance reports can be exported with one click for easy payroll calculation.

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Streamline ops, reduce costs, and keep HQ and frontline in sync—all in one platform.

9.5x

Operational efficiency

72%

Cost savings

35%

Faster team syncs

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